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What to Do Immediately After Water Damage: A 7-Step Guide

Water damage can strike when you least expect it, whether from a burst pipe, a leaking roof, or a natural disaster. In those critical first moments knowing what to do can make all the difference in protecting your property and minimizing long-term damage. Here’s a practical, step-by-step guide on what to do immediately after water damage.

1. Prioritize Safety First

Before doing anything else, make sure the area is safe. If there’s standing water and the power is still on then there’s a serious risk of electrical shock. Shut off all electricity to the affected areas if it’s safe to do so. If the water damage is extensive or you suspect structural damage (like sagging ceilings or buckling floors), evacuate the area and call a professional.

If the source of the water is contaminated, like a sewage backup, stay out of the area entirely and wear protective gear if you must enter. Contaminated water can carry all sorts of diseases and viruses that can make you very sick so it is best to be avoided at all cost.

2. Stop the Source of the Water Damage

The next step is to identify and stop the source of the water. If a pipe has burst, shut off your home’s main water supply. If the roof is leaking, try to contain the water with buckets or tarps until repairs can be made. The sooner you stop the flow, the less damage you’ll face and the less expensive the repairs will be.

3. Document Everything

Before you start cleaning up, take photos and videos of the damage. This includes soaked floors, walls, furniture, electronics—anything that was affected. These images will be crucial when you file a claim with your homeowners or renters insurance.

4. Remove Standing Water

Once it’s safe and you’ve documented the damage, begin removing standing water. Use a wet/dry vacuum, buckets, or towels to extract as much water as possible. For larger amounts of water, you may need to rent professional-grade equipment or contact a water damage restoration company.

5. Start Drying Immediately

Time is of the essence when it comes to drying. Mold can begin to grow in as little as 24 to 48 hours. Open all windows and doors to encourage airflow. Use fans, dehumidifiers, and your HVAC system to help speed up the drying process. Remove wet rugs, cushions, and furniture to dry them separately. If they can’t be dried quickly, they may need to be discarded.

6. Clean and Disinfect

Once the area is dry, disinfect all affected surfaces to prevent bacteria and mold growth. Use a mixture of bleach and water or an antimicrobial cleaner designed for water damage. This step is especially important if the water came from a contaminated source.

7. Contact A Restoration Company

Call a restoration company as soon as possible. They will be able to document the damage, see what is still wet, diagnose what needs to be done to restore your home, and begin the drying process in earnest. They’ll also guide you through the claims process and help ensure your claim is property covered by your insurance.


Final Thoughts

Water damage can be overwhelming, but acting fast is the key to minimizing its impact. Safety, speed, and thoroughness should be your top priorities. Whether it’s a minor leak or a major flood, these steps will help you take control of the situation and start the recovery process with confidence.

Have a leak? Call Austin Fire & Flood immediately. We have technicians standing by 24/7 to respond to any emergency water damage.

Picture of About the Author
About the Author

Robin Hall has decades of home restoration experience, holds two master degrees in environmental science, and is currently pursuing her PhD in industrial hygiene with a specialization in home restoration.

Our Operations Director
Jessica Plasters

Jessica has experience in the field as a mitigation technician before shifting to her current role, where she manages our day-to-day operations and helps guide our customers through the process of navigating a home loss.

Our Client Advocate
Alex Zimmer

Alex will often times be the first person you speak to after suffering a loss in your home. He has put his experience helping people navigate a home loss as our Client Advocate into writing here in this knowledge bass.

Servicing the entire Austin Metro Area

A home restoration company helps repair and restore damage, ensuring your property is safe and livable. They have the expertise, tools, and resources to handle complex repairs efficiently. They also work directly with your insurance company to ensure you do not incur any unnecessary out of pocket costs. 

Austin Fire & Flood offers expert, reliable restoration services with a focus on quality and customer satisfaction. We handle everything from fire and water damage to mold remediation, all while dealing directly with your insurance company, ensuring peace of mind.

Yes, we work with every single insurance carrier.

Even without insurance, Austin Fire & Flood provides affordable restoration services and flexible payment options. They can work with you to find a solution that fits your budget while restoring your home effectively.

With our expert attention to detail and commitment to customer care, you’ll receive top-quality work without the hassle of negotiating with your insurance adjuster for repairs. Don’t just take our word for it, see what our customers have to say.

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