We only employ passionate people who have high integrity and live by the mantra of “doing the right thing — always”.
Restoration companies often get a bad reputation for taking advantage of people during their most challenging times. Robin founded Austin Fire & Flood with one clear mission: to do better.
As a homeowner, a mother, and a proud member of the Austin community, she is deeply committed to helping her neighbors navigate the often stressful and overwhelming process of home restoration.
*IICRC Triple Master Certified
*Xactimate Master Certified
*Ph.D. Candidate, Industrial Hygiene 2025 (anticipated)
*MS in Environmental Science, Capitol Technology University
*BA in Sociology, University of Texas at Austin
* 10+ Years in Home Construction & Restoration
* 6+ Years as a Certified Mold Inspector
*30+ Years as an Aspiring Pro Pac-Man Player
Alex is often the first friendly voice you’ll hear after experiencing a home loss, and he’s here to guide you through every step of the restoration journey.
Over the years, he’s assisted hundreds of Austinites by simplifying the often overwhelming world of home restoration. His friendly, approachable demeanor and commitment to getting things right make him a trusted partner for anyone navigating the road to recovery.
* BBA, University of Texas at Austin
*7 Years in Customer Success Roles
*5 Years in the Insurance, Compliance, & Legal Industries
* IICRC Triple Master Certified
*NIMS 100 & 200
*CON
*FRST
*WRT
*Xactimate
*OSHA
*MLD
* 12 Years in Construction & Restoration
*IICRC Triple Master Certified
*OSHA 10
*HAZWOPER 40
*NCCER
*WRT
*ASD
*Lead RRP
*NCCER
*Rope, Harness and Repel
*Xactimate
* 9 Years of Home Construction and Restoration Project Management.
Jessica’s friendly demeanor and sharp acumen have made her a favorite among clients and colleagues alike.
With experience as a technician, she has a thorough understanding of every aspect of home restoration. This hands-on knowledge has made her an excellent Operations Manager, where she ensures each project runs smoothly and meets the highest standards.
Jessica’s combination of expertise and approachability makes her a key leader on our team.
* BS in Sustainability Science, University of Texas at Austin
* IICRC Contents Certificate
*4 Years in the Home Restoration Industry
Francisco, a third-generation Austinite, has dedicated his entire professional career to serving his community.
With a warm and approachable demeanor, along with a passion for the Texas Longhorns, Francisco has a unique ability to put homeowners at ease.
He relies on his background in accounting and finance to ensure a smooth and positive experience from start to finish.
*Accounting & Finance Certificate – Concordia University
* 5 Years Project Management
* 4 Years of Accounting & Finance Experience
You need a restoration company anytime you have water, fire, smoke, or mold damage in your home. You might wonder why you can’t just rely on a contractor for restoration work, and the truth is, damage restoration is a specialized field that requires expertise beyond what a general contractor typically offers.
While contractors can handle repairs, they often lack the specialized training and equipment needed to properly assess and address issues like mold, water, or fire damage. At Austin Fire & Flood, we’re trained to deal with the root causes of damage, preventing future problems and ensuring thorough remediation.
Our team uses advanced technology, industry-approved techniques, and certified processes to restore your home safely and effectively—something a general contractor simply isn’t equipped to do.
Lastly, we are uniquely equipped to work with your insurance company in a way that general contractors aren’t. We have the ability to preform the kind of estimation, documentation, and know-how to ensure that you’re not out any out of pocket costs on your claim.
Choosing Austin Fire & Flood means choosing a team you can trust to handle your home with care and expertise. Unlike other restoration companies, we offer a personalized approach, taking the time to assess the unique needs of your property and tailoring our solutions accordingly. Our certified technicians are not only highly trained but also equipped with the latest technology to ensure thorough and efficient restoration.
We’re committed to transparency, clear communication, and delivering high-quality results that put your safety and satisfaction first. With a proven track record of excellence and a reputation built on trust, Austin Fire & Flood stands out as the go-to choice for reliable, top-notch restoration services.
At Austin Fire & Flood, we go beyond just restoring your home – we also help navigate the insurance process to make your experience as stress-free as possible. Our team is experienced in working directly with insurance companies to handle the paperwork and claims, ensuring you get the coverage you’re entitled to. We’ll provide detailed documentation, accurate estimates, and any necessary reports to make the process smoother and faster.
Whether you’re dealing with fire, water, or mold damage, we’re here to guide you through every step, from emergency services to working with your insurer, so you can focus on what matters most—getting your home back to normal.
At Austin Fire & Flood, we understand that dealing with damage to your home can be overwhelming, both emotionally and financially. That’s why we strive to offer affordable restoration services without compromising on quality. We work with you to provide transparent pricing, and our team will always give you a detailed estimate upfront so you know what to expect.
Plus, we help navigate insurance claims, ensuring the process is as smooth as possible and minimizing your out-of-pocket costs. In many cases, we can work directly with your insurance company to cover the restoration expenses, so you don’t have to worry about paying out-of-pocket.
Our goal is to restore your home quickly and effectively while keeping costs reasonable, allowing you to focus on getting your life back to normal.
